Volunteer Opportunity Details:

Are you a college student looking to gain patient care experience, working in partnership with nursing management? Or perhaps you are simply looking for a meaningful volunteer opportunity to improve patient care.

Beth Israel Medical Center is recruiting volunteers for a special customer service program titled "Raising the Bar on Patient Service," where volunteers will provide concierge-type services in two nursing units.

Applicants accepted to this special program will gain valuable and practical experience in patient service, while making a difference in patients' lives during a difficult and challenging time. Responsibilities include:

· Welcoming new patients to the unit and orienting them to their rooms.

· Identifying and managing follow up on patient requests and concerns, to ensure overall satisfaction and continuity of care.

· Conducting chart audits (working in partnership with nursing management), to ensure that all necessary paperwork is completed and included.

· Assisting with patient discharges.

Beth Israel's "Raising the Bar on Patient Service" program is a unique volunteer opportunity, reserved for mature individuals who will embrace their volunteer experience just as they would a meaningful and paying job. Placement in the program requires a minimum six-month commitment of at least one 2-hour shift per week (Monday through Friday only).

If you are interested in learning more about the program, please e-mail TWilliam@chpnet.org. Please include your phone number, the hours you are available to volunteer and a brief description of why you think you would be a good fit for this opportunity.

Applicants must have excellent communication and customer service skills, be detail oriented and must be comfortable interacting with hospital personnel and patients who may be seriously ill.

Bi-lingual English-Spanish/Mandarin/Russian a plus, but not required.

This opportunity is sponsored by: Beth Israel Medical Center

We are looking for volunteers with the following skills Companionship/Caregiver This volunteer opportunity addresses the following social interests Health & Mental Health Hospitals We need volunteers who are free at these times Mo Tu We Th Fr Sa Su Morning X X X X X Afternoon X X X X X Evening X X X X X

Contact Person: Terry Williams, Volunteer Manager, (212) 420-3361, (email) View all organization contacts

Address:

1st Avenue @ 16th Street New York, NY 10003 (See a map)

Directions:

Nearest Subways: N, R, Q, W, 4, 5, 6 to Union Square and walk east OR F, 1, 2, 3, A, C, E to 14th Street (transfer to L to First Avenue) OR L to First Avenue. FROM WEST OF SECOND AVENUE, walk to 15th Street and Second Avenue. Walk east on 15th Street, along the park (part-way to First Avenue). At end of the park, turn left onto Nathan Perlman Place. Enter the Bernstein Pavilion (between 15th and 16th Street. Make first left. Volunteer Services Department is door on left. FFROM EAST OF SECOND AVENUE, walk to 15th Street and First Avenue. Walk west on 15th Street (part-way to Second Avenue). When you get to the park, turn right onto Nathan Perlman Place. Enter the Bernstein Pavilion (between 15th and 16th Street) Make first left. Volunteer Services Department is door on left.   Nearest Metro/Subway Stop: L Train: 1st Avenue @14th Street,   Walk distance (in minutes): 3   Nearest Bus Stop: 14th Street @ 1st or 2nd Avenue, 3 minute walk

Miscellaneous Information

Borough
	Manhattan
Volunteer Shifts
	Weekdays 10:00 a.m. until 8:00 p.m.